How to integrate a POP or IMAP email account through advanced integration on your BlackBerry Print
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To integrate a Post Office Protocol (POP) or Internet Message Access Protocol (IMAP) email account using the Email Settings application from the BlackBerry® smartphone, complete the following steps:
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- Open Setup on the BlackBerry smartphone.
- Select Email Accounts.
- Click Set up another email account.
- Choose Other from the list of options.
- Enter the Email Address and Email Password, then click Continue.
- If the BlackBerry Internet Service gives the following error: Invalid email address or password. Verify your email address and password. If the error persists, contact domain.com, select I will provide the settings.
Note: In some cases, I will provide the settings may not appear. To force this option to appear, enter an invalid email address such as user@domain.com and an invalid password. Be sure to re-type the correct email and password once the advanced settings are made available. - Select POP/IMAP (Most common).
- Enter the Email Server and User name, then press Continue.
- The email account should then be successfully added.
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To integrate a Post Office Protocol (POP) or Internet Message Access Protocol (IMAP) email account through advanced integration using the web login, complete the following steps:
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- Log in to the BlackBerry Internet Service account with the user name and password.
- Click Set Up Email to begin the integration process.
- Type the email address and the password in the Email address and Email Password fields, and click Next.
- If there is an issue with integrating the email account, it will prompt to provide further information.
- Manually provide the settings to integrate the email account by clicking the provide additional settings link.
- Choose provide additional settings, identify the integration as either POP or IMAP and provide the advanced settings.
Note: In some cases, I will provide the settings may not appear. To force this option to appear, enter an invalid email address such as user@domain.com and an invalid password. Be sure to re-type the correct email and password once the advanced settings are made available. - Click Next.
- When choosing to provide additional settings, select the Automatically detect my POP/IMAP email settings from Microsoft® Outlook®/Outlook® Express on my computer option and click Install and Detect.
Note: This feature requires Windows® Internet Explorer®. - Confirm the populated details and click Next.
- A configuration window will appear if the email account was successfully added as a POP or IMAP integration.
- Click Finish to return to the BlackBerry Internet Service Home screen, or click Add Another Account to integrate another email address.
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