PHP Extended Support

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We need to inform you of an upcoming change to our PHP support that may affect your website and hosting costs.

What is changing?

To maintain website security and compatibility, older PHP versions are being phased out of standard support. To avoid additional charges, your website must be running PHP 8.3 or higher by 20 November 2026.

What do you need to do?

Please contact your website developer as soon as possible to arrange a compatibility assessment and upgrade if necessary. Although upgrading PHP is often straightforward, older websites, themes, plugins and custom code may not be fully compatible with newer versions. Your developer should check that your website can run on PHP 8.3 or higher and carry out any necessary updates and testing before making the change.

Why are we notifying you now?

We want to give you as much time as possible to arrange the necessary checks and updates before the deadline. Developers may have busy schedules, particularly as we approach the December holiday period, so we strongly recommend that you start making arrangements now rather than leaving it until the last minute.

What happens if my website still uses an older PHP version?

If you choose to continue using a PHP version below 8.3 after the deadline, an additional PHP Extended Support fee of R20.00 per month will be applied to your hosting account.

This fee will only apply to accounts that continue using older PHP versions. If your website is upgraded to use PHP 8.3 or higher, this additional fee will not apply.

Need assistance?

If you are unsure which PHP version your website currently uses, or if you need help identifying the next steps, please contact us. We can assist with hosting-related queries, although website code changes and compatibility fixes may need to be handled by your website developer.

Thank you for your understanding and cooperation. Our aim is to help you keep your website secure, supported and running reliably while avoiding unnecessary additional hosting charges.

If you have any questions or concerns, please don't hesitate to reach out to us by opening a ticket here.